Protecting Your Personal Information
At Freeline Movers, we prioritize the security and privacy of our customers’ personal data. This policy explains how we collect, use, and safeguard your information.
Scope of Policy
This policy applies to all personal data collected by Freeline Movers through our:
- Website
- Mobile applications
- Online and offline interactions
- Freight forwarding and removal services
Personal Data We Collect
We may collect the following types of personal data:
- Contact Information (name, address, phone number, email)
- Identification Information (government-issued ID numbers)
- Payment Information (credit card numbers, bank account details)
- Service Information (service requests, pickup, and delivery addresses, inventory)
- Online Activity Information (IP address, browser type, browsing history)
- Communications (emails, phone calls, messages)
How We Use Customer/Client Personal Data
We use personal data for:
- Service Delivery
- Customer Support
- Payment Processing
- Marketing (promotional materials, newsletters)
- Legal Compliance
- Analytics (website and service improvement)
Sharing Customer Personal Data
We may share personal data with:
- Service Providers (third-party vendors)
- Business Partners (trusted partners)
- Legal Authorities (government authorities etc.)
- Affiliates (internal business purposes)
Data Security
We implement Encryption, Secure Servers, and Access Controls to protect Customer/Client personal data against unauthorized access, disclosure, alteration, and destruction.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Changes to This Policy
We may review and update this policy from time to time. Any changes will be posted on our website.
